Case Studies
CX Team for an E-Commerce Brand
Replaced an underperforming 12-person team with a lean AI-managed unit of 7. Improved responsiveness, quality, reduced cost.
Read case studyOutsourcing Sales for a Luxury Design Firm
A 2-person pilot built a prospecting engine that generated qualified pipeline from scratch.
Read case studyOutsourcing the Ops Team for an App Startup
From a single operator to a 9-person AI-augmented ops unit handling day-to-day operations.
Read case studyOutsourcing at Scale
Multi-department AI deployment. Standardized playbooks, AI-powered QA, unified knowledge base.
Read case studyCustomer Success for a SaaS Firm
High-trust B2B support transformed with AI handling tier-1 while experts focus on strategic accounts.
Read case studyBootstrapped to 9 Figures with HKR
TeePublic scaled a 100+ person co-managed operation to profitability — no VC, no bloat.
Read case studyPowering a Global Music Platform
Support and outreach across 150+ countries for a consumer app with 12M+ users.
Read case studyA Growth Engine, Fully Embedded
Affiliate and creator revenue engine, fully embedded in the client's team for 9+ years.
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